Written by Brad Crawford
HVAC service is a complex field that requires an understanding of multiple types of heating and cooling systems as well as electrical and mechanical systems. All licensed Dallas HVAC service technicians have training in these topics, but not all are trained to the same level. Seeking NATE certification is the best way to find highly trained HVAC technicians.
North American Technician Excellence (NATE) is a nationally recognized third-party certification program. Technicians take rigorous exams on core competencies and can also take specialty exams for certification in topics like air conditioning, air-source (standard) heat pumps, and gas furnaces.
The program is voluntary, so you know certified Dallas HVAC service technicians are deeply invested in their careers and take exceptional pride in their work.
When you work with NATE-certified technicians, you can expect:
- Reliable results – Technicians who hold NATE certification get the job done right the first time. A 2006 study conducted by Service Roundtable found these technicians receive 12.9 percent fewer callbacks and fewer warranty returns than other technicians.
- Efficient service – NATE-certified technicians are often better able to identify the root cause of your HVAC problems. This lets them start their work faster, meaning less waiting and lower bills for you.
- Increased energy efficiency – Incorrect equipment sizing, improper installation and inadequate maintenance reduce your system’s energy efficiency. Dallas HVAC service technicians who hold NATE certification are well versed in the correct procedures for optimizing HVAC system efficiency. Working with these technicians, you’ll enjoy lower energy bills and equipment that performs optimally for years.
- Expert advice – Service Roundtable found NATE-certified technicians hold an average of 25.9 percent more experience than other technicians. Broader experience better enables them to provide you with accurate information based on your needs and budget.
Not surprisingly, these benefits lead to greater customer satisfaction. A NATE poll found customers who worked with NATE-qualified technicians were 24 percent more likely to feel “extremely satisfied” than people who worked with other technicians.
For professional guidance on choosing and maintaining HVAC equipment to keep your home comfortable affordably, contact us at Crawford Services. Our highly qualified Dallas HVAC service technicians provide service throughout the Dallas-Fort Worth area.
Our goal is to help educate our customers in North Texas about energy and home comfort issues (specific to HVAC systems).
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