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The a/c is working very well and the house is a cool 76. I have been very pleased with the level of your customer service. From the top of the company…you and Karen…to your installers….Manuel and Pedro…..everyone was open to all my questions and very supportive. The house was left very clean and the work professional. You have my gratitude for being so efficient and getting us through this difficult situation. Many Thanks! – Ellen from Dallas