Eva Wiley

For the past 15 years I have been working with Air Rite and now Crawford Services. I would like to let you know how happy I have been! The maintenance service provided by Jason Barlow has been excellent. He is consistently a consummate professional and a pleasure to greet here in my home twice a year.Moreover, last Friday, 6/10/16, your company installed a new American Standard 17 seer heat pump. This experience was wonderful from beginning to end. Starting with advice from Jason which led to a visit from Kerry Hutchison who explained my options in detail and then followed up very smoothly. Now for the actual day of installation, with the expertise of Jesus and Reuben it went perfectly. These gentlemen are courteous and knowledgeable, a true asset to tour company. Job well done = very happy customer!

Best Picks 2015

They were really fabulous, and everything was great... A+.

Best Picks 2015

Crawford Services is an awesome company. All the people we've met have been terrific. The owner has been our point guy, and we couldn't have asked for anyone better. I just had a new system put in, and they always do such a great job. They're great, great people, and I trust them; they're very thorough and knowledgeable about what they are doing.

Best Picks 2015

Crawford Services is fantastic. The owner personally checks everything out, and their lead person is wonderful. We are really picky about who we use, and they're really amazing. We really like them a lot. Everything is first-class... it's perfect. We've had three big A/C units replaced, and they just put in a wine cellar cooler. You don't come across companies like Crawford Services really often. We'd rate them as A+.

S. Coats – Dallas, TX

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Having spent most of my career in the service business, I am keenly aware of how employees can make or break a company. You are fortunate to have the caliber of employees that you have.Blake Langford could not have been more professional and courteous. He is a real asset to Crawford Services. Karen watched over the project like a mother hen and was delightful to work with. Every person who came into our home treated it with respect. Things were left cleaner when they left than they were when they came. It was obvious that the goal was to exceed our expectations, and that goal was achieved.I will be happy to recommend your company to my friends in the future.

Chris and Merry T

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"Crawford Services is a 1st class company! My wife and I are verysatified with the superior service Crawford provided. They even watched our dog during the day, now that's going above and beyond the call of duty!"

Betty C

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"Professional people on staff."

Ed P.

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"Excellent service in every way."

Bill J.

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"Crawford Services is outstanding in all areas their staff is courteous and competent."

Rob M.

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"Crawford Services has been excellent to work with."

Sean B

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"The professionalism of Crawford was top-notch."

Ken H.

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"Crawford Services is a top-notch company. They are extremely professional and focused on exceeded their customers expectations."

Bill H.

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"Crawford gave more that we would have expected and their workmanship was excellent. Management was caring and helpful and the installers were neat and skilled at what they do. I say this based on 45 years as a tradesman in other areas. We did not realize just how comfortable our house could become."

Sam C

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"Crawford was the most professional, clean, and courteous service company I have dealt with in more that forty years. You are fortunate to have them as a Lennox dealer."

Bill D

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"I was very pleased with the service I received."

Fred P

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"We are very pleased with our new heat pump! Crawford Services was very professional and did everything that they said they would!"

Lynley M.

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"Crawford Services is highly professional and competent. They have always gone above and beyond expectations to make sure that all of my questions are answered and that I am completely happy with the service. They are patient and kind, thorough and knowledgeable. I am completely satisfied with my service and will definitely refer Crawford Services and Lennox brand to my family and friends."

Chris R

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"Impressive sales presentation and technical analysis. Very pleased with how system was installed from a technical standpoint. Very pleased with performance of downstairs system. Need to make sure that estimate of how long the install would take is done up-front. Estimates given for arrival of technicians was often missed, sometimes by more than an hour making it difficult to plan personal time and schedule time off-work. In more than one case people would arrive without the needed equipment to address the completion of the job. Made me think about the one hour heating and air commercials I hear on the ticket and how nice that would be. We had both the downstairs and upstairs units replaced. Upstairs problem areas were identified up front (tonnage was too low and return and supply was lacking). After replacement - have struggled to address problem areas identified initially."

Kathy C.

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"I was really happy with the many options given to us by Crawford Services and the thoroughness of their team in analyzing our home's needs. They were concerned about keeping our family comfortable during installation as well as protecting our home carpets, walls, belongings, etc. This was a very friendly company and knowledgeable, quality installation."

Charles O.

"I have already recommended."

Mike A.

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"Great and easy experience!"

Rebecca H.

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"Excellent team of service professionals. Prompt, clean, organized. I was especially impressed when I received a call from Mr. Crawford, the owner, offering to bring an air cooler to my house to use until my new unit was installed. I liked the 24 hour answering service and the response of both repairmen when the system started to fail. They came at 10:00 pm and tried to help me. It was 107 when the new unit was installed and the attic was 130. They never complained. Great company."

Shirley S.

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"I had nothing but professional, courteous service from all involved. Continue providing the same service to all customers. Thanks"

Mark P.

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"From the time I made the call to Crawford Services(while in a panic and sweat from NO A/C) to 24 hours later, relaxing in my very comfortable living room the Crawford team went way beyond my expectations! From the receptionist who took my call and scheduled someone to be at my house within the afternoon to the technician that walked me through the new system I could not have been treated any better. I knew I was in good hands when the installers showed up on time with new unit in hand and a folder listing everyone involved in my install. I have already referred Crawford Services to several family members and friends and will continue to do so!"

Lynley M

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"Crawford Services is highly professional and competent. They have always gone above and beyond expectations to make sure that all of my questions are answered and that I am completely happy with the service. They are patient and kind, thorough and knowledgeable. I am completely satisfied with my service and will definitely refer Crawford Services and Lennox brand to my family and friends."

Rebecca Hettich

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"Excellent team of service professionals. Prompt, clean, organized. I was especially impressed when I recieved a call from Mr. Crawford,the owner, offering to bring an air cooler to my house to use until my new unit was installed. I liked the 24 hour answering service and the response of both repairmen when the system started to fail.They came at 10:00PM and tried to help me. It was 107 when the new unit was installed and the attic was 130. They never complained. Great company."

Travis Sims

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"I cannot add anything to the exceptional service and professionalism that we experienced with Crawford. We have already recommended them to 2 other families and will continue to do so."

Hudson Smith

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"Our experience with Crawford Services could not have been much better! Their professionalism started with their initial visit to our house. Blake thoroughly explained the proposed new system and exactly how the installation would go. Cheeto and the whole installation crew were polite, conscientious of our home and very good installers. The new system is running very well and we will certainly recommend Crawford Services and Lennox to our friends if they need HVAC work. We are very satisfied!"

Chris and Merry Trujillo

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"Crawford Services is a 1st class company! My wife and I are verysatified with the superior service Crawford provided. They even watched our dog during the day, now that's going above and beyond the call of duty!"

Cindy Asche

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"We were thrilled that Crawford Services was able to send someone right out when I called on Monday morning. Jesse diagnosed the problem, and Crawford had the new compressor that we needed IN STOCK so that our system could be repaired the following day. I checked with another company just to make sure that Crawford's bid was in range, and it was very competitive. It can be a challenge to find a good HVAC company - we'll stay with Crawford Services!"

Mark Prda

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"From the time I made the call to Crawford Services(while in a panic and sweat from NO A/C) to 24 hours later, relaxing in my very comfortable living room the Crawford team went way beyond my expectations! From the receptionist who took my call and scheduled someone to be at my house within the afternoon to the technician that walked me through the new system I could not have been treated any better. I knew I was in good hands when the installers showed up on time with new unit in hand and a folder listing everyone involved in my install. I have already referred Crawford Services to several family members and friends and will continue to do so!"

Taylor Hunt

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"Lennox products are outstanding and the people at Crawford did an excellent jobs before, during, and after installation. We appreciate Karen taking the time to walk us through the entire process."

B. Davis – Dallas, TX

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Like you, as a business owner, I am the one to deal with any unhappy insurance clients. Not often enough do people tell us they appreciate great service and a job well done. Therefore, I want to tell you that I am a happy customer of yours. I am also happy to be a reference for you. B. Davis - Dallas, TX

B. Davis – Dallas, TX

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Like you, as a business owner, I am the one to deal with any unhappy insurance clients. Not often enough do people tell us they appreciate great service and a job well done. Therefore, I want to tell you that I am a happy customer of yours. I am also happy to be a reference for you. B. Davis - Dallas, TX

George Bjorkman

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"Dealing with the people at Crawford services was a pleasure, I was very impressed with their of professionalism."

Tom Kim – Plano, Texas

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Blake was a true professional. The installation took some time getting to full capabilities but Blake delivered the highest customer service every step of the way.

Janice Robinson – Fort Worth, Texas

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Great group of people

Ellen – Dallas, Texas

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Brad,The a/c is working very well and the house is a cool 76. I have been very pleased with the level of your customer service. From the top of the company...you and Karen...to your installers....Manuel and Pedro.....everyone was open to all my questions and very supportive. The house was left very clean and the work professional. You have my gratitude for being so efficient and getting us through this difficult situation. Many Thanks! - Ellen from Dallas

Ellen – Dallas, Texas

Written by Best experience & most professional company we had work on our home. A. Brown - Lantana, TX

A. Brown – Lantana, TX

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Best experience & most professional company we had work on our home. A. Brown - Lantana, TX

Residential Testimonials

There is a reason people talk about the home building/remodel process as a "nightmare" and a "whipping". My experience is no exception. It has certainly been a challenging year for us. However, your company is one of the few that did what they said for the amount they said without argument.mark-chapman So be assured that as I tell my story around town I will continue to mention you and your team. I am now in the phase of the process where everyone wants to see the house and hear about it. I have very strong opinions about most of what was done.Mark Chapman is a happy customer with his new XC16 Lennox 2 speed system installed by Crawford Services

Petine Abrahams – Dallas, TX

We have been with Crawford Services ever since they merged with Airco. We were with Airco beginning in 1984. Crawford has now installed a complete system at my husband's office and now the one at our residence. As you can see we have been very pleased with their level of services and products offered. Thank you for asking. - Petine Abrahams - Dallas, TX

John Uhrig – Plano, TX

The service was exemplary the crew was very helpful. John Uhrig - Plano, TX