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REQUEST SERVICE

Special Message

REQUEST SERVICE

Thank you for allowing Crawford Services to be your Home Services provider. We appreciate your business and want you to know that our team is working hard to provide a safe and healthy working environment when your home requires our services.

We understand that everyone is adjusting to a changing environment brought on by the COVID-19 (Coronavirus).  We have taken the following precautions that have allowed us to continue performing emergency service, maintenances and equipment installations for our clients.

All Crawford Services personnel that meet with clients in their homes and businesses including engineers, technicians, installers and comfort specialists have been issued and trained to use personal protective equipment (PPE) that will protect you and themselves from spreading the COVID -19 virus.

The PPE includes:

  • Latex gloves
  • Protective footwear
  • N95 Respirator Masks
  • Hand Sanitizer and wipes

Each employee completes a weekly health survey and we are continuously monitoring the health of all employees. Should anyone travel outside of Texas or on a commercial aircraft we are exercising a 14-day self-quarantine for the employee to make sure they are safe before entering your home.

All equipment and parts brought into your home have been sanitized before they are installed, and we are practicing safe hygiene when removing used filters or parts from your home.

Our customer service representatives and technicians are asking several health screening questions about the health of our clients and their families who live in the home before we schedule a call or enter your residence or business.  In cases where there is sickness or risk of illness, we are rescheduling the visit until a later date when everyone is well.

We also want to pass along 3 items that you may consider discussing with us to better protect the indoor air quality and reduce potential illness in your home or business. I have all 3 of these items in my personal home and at the Crawford Services office.

We are also offering and educating our customers on the benefits of an Air Scrubber by Aerus. This product is installed on your HVAC system and helps remove pollutants, contaminants, and other allergens which can negatively effect your indoor air quality. Learn more about these great products!

Feel free to call or email us to learn more about these great products for your home or business.

We wish you good health in the coming days and look forward to servicing your needs.

Brad Crawford
General Manager